As a US-based Senior Client Relationship Manager, you will play a pivotal role in supporting our best-in-class client relationship program. This position can be based out of our Boston, Los Angeles, New York, Orange County, Portland, San Francisco, Seattle, Silicon Valley, or our Washington DC offices.

What will I do? You will support our partners in broadening and strengthening the firm's relationships with a set of valued clients - by listening to our clients and coordinating our global teams to deliver the best of Orrick. You will deliver value for our clients, identify and drive expansion of existing relationships into new practices and geographies, support our teams in providing superb client service and thought leadership, and collaborate with clients to meet mutual Diversity, Equity, and Inclusion (DEI) objectives. You will deliver a proactive, hands-on, detail-oriented approach with exceptional client interface and project management skills. And you will bring a relentless focus on operational improvement and innovation to all you do.

How will I spend my time?

Client Team Support
• Support client teams in deepening their understanding of our client's business and objectives and the markets within which they operate
• Develop and execute strategic client plans
• Connect the dots between our clients' business needs and Orrick's capabilities
• Facilitate client team communications and planning sessions
• Monitor news and industry activity and synthesize competitive intelligence into actionable opportunities
• Identify and help to develop tailored legal training to introduce clients to new talent
• Conduct financial analysis to guide our strategy around client relationships
  • Proactively identify trends in relationship growth, opportunities to introduce new teams and services, and measure ROI on client activities and investments
• Client Listening
  • Seek out meaningful ways to partner with clients beyond day-to-day legal work (pro bono, DEI, professional development, tailored client events)
  • Collaborate closely with Orrick's Director of Client Initiatives to engage in client listening and continually improve client service
  • Collaborate in the design and execution of high touch client events
  • Help to develop and share relevant thought leadership with clients
• Special Projects
  • Collaborate with Orrick's Pitch & Pursuits team to tailor pitches and RFPs
  • Design scalable client offerings that help differentiate us from peer firms

• 7+ years' experience in law firm, legal services, or professional services marketing
• JD or MBA preferred, but not required
• Working knowledge of the life sciences industry and/or experience working with life sciences companies a plus
• Integrity, tact, and professionalism in dealing with sensitive information and maintaining client confidence.
• Absolute trustworthiness, confidentiality, and discretion.
• Demonstrated superb, consistent judgement.
• Exceptional project management skills, including the ability to manage multiple priorities and deadlines with a high degree of detail and accuracy.
• Outstanding communication skills, both written and verbal, with the ability to build relationships with internal and external stakeholders.
• Strategic thinker with the ability to anticipate needs, identify opportunities, and drive initiatives to completion. Strong problem-solving skills.
• A collaborative and team-oriented mindset, with the ability to work effectively in a dynamic, results-driven environment.
• A passion for challenging the status quo, a hunger for greatness, and an unwavering commitment to achieving extraordinary results.
• A good listener with a growth mindset and proven ability to adapt quickly to change and exhibit a high degree of flexibility.
• Self-confident without being self-important, intellectually curious, thoughtful, considerate, and decent. A disdain for organizational politics, gamesmanship, and positioning.
• Ability to travel occasionally as needed.

Who is Orrick? Orrick is a global law firm focused on serving the technology & innovation, energy & infrastructure and finance sectors. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets worldwide. We are recognized worldwide for delivering the highest-quality legal advice through our diverse teams and for our culture of innovation and collaboration. Financial Times selected Orrick as the Most Digital Firm of 2020, and in the past five years, the Most Innovative Law Firm of the Year three times and runner-up twice. For the eighth year in a row, Fortune named Orrick to its 2023 list of the 100 Best Companies to Work For. Learn more about our awesome employee experience here: Fortune 100 Great Place To Work certified company*.

Compensation and Benefits

The expected salary range for this position is:

• California Major Markets* $139,000 - $195,000
• New York City $154,000 - $195,000
• National $129,000 - $165,000

* California Major Markets includes San Francisco, Silicon Valley, Los Angeles, Orange County, Santa Monica. All other California locations fall within National range.

Orrick is committed to providing a comprehensive, competitive, and thoughtful total compensation package to our attorneys and staff, wherever they work. This compensation and benefits information is based on the Orrick's estimate as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors that may include, but not limited to, qualifications, relevant experience or education, particular skills or expertise, geography. Other compensation may include an annual discretionary merit bonus, which would be determined by Firm and individual performance.

We offer a full range of elective health benefits including medical, dental, vision and life insurances; robust mental well-being benefits; child, family, elder, and pet care benefits; short- and long-term disability benefits; a health savings account (w/applicable medical plan), flexible spending accounts, long-term care insurance, and a 401K program. This role is eligible to employees will receive compensated time off through our Flexible Time Off program, generous Parental leave benefits, and paid holidays.

Please visit www.orrick.com for more information about the firm.

How to Apply: If you are searching for a chance to create an impact, you have a little grit and you love working with a team, we want to talk with you. To submit your resume and cover letter for this position, please visit our Staff and Paralegal Opportunities Listings at www.orrick.com/Careers. Orrick accepts applications for this position on an ongoing basis, until filled.

We are an Equal Opportunity Employer.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Qualified applicants with criminal histories will be considered for the position in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

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