At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It's the reason we love rolling up our sleeves and getting down to work - and it's why we're so successful. It takes an entire team to stand behind something big. Interested?

Crisis24 is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From at-risk individuals and prominent families to corporations and universities, we stand on the front line of the assessment, prediction, and management of violence.

Who You Are

Military, law enforcement, or security backgrounds are great, however, they are not a requirement. We are less interested in your previous career and more interested in who you are. We value, integrity, dedication, and a passion for excellence. You will be successful because you are willing to learn quickly, work hard, tell the truth, and perform. Performance matters most; not your date of hire!

Responsibilities & Expectations

The Emergency Response Team Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.

The following are basic functions and responsibilities of this role:

• Ensure the overall safety and security of protectees/corporate employees.
• Monitoring security systems and technology tools for various properties to include alarms and cameras.
• Plain clothing attire
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Effectively build relationship and communicate with key staff and employee stakeholders.
• Maintain discretion and confidentiality.
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.

• Participation in random drug screenings.
• Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard.
• Must be able to obtain a state guard card and firearms license.
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries).
• Prior ERT, military, law enforcement or executive protection experience providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.

Additional Benefits

• Medical, Dental, Vision, and Life Insurance, Competitive 401k
• Employee Assistance Program (EAP).
• Stipends for special certifications and licenses such as EMT, LEOSA, CCW, etc.
• Renewal fees associated with guard/firearm license renewals and firearm requalification.
• Offer hundreds of training courses, exercises, and certifications - including paid training days.
• Paid time off
• Professional development assistance

Job Type: Full-time

Pay starting at $35 per hour

• San Francisco, CA, USA